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Privacy Policy

This website is owned and operated by Plumbing & Heating Installations Ltd.

Plumbing & Heating Installations is committed to protecting your privacy. This policy explains how we use the information collected about you and what security measures we have in place to protect your information in order to comply with the Data Protection Act 1998. Before you provide any information please be aware of this policy. This policy applies to the entire website including contact pages and the inspection request page. Our website is structured so that, in general you can visit us on the web without identifying yourself or revealing any personal information. Once you provide us with any information by which you can be identified, you can be sure that it will only be used in accordance with this Privacy Policy.

What information do we collect?

We may collect the following information:

  • Name
  • Address
  • Phone Numbers
  • Email Addresses

Email Newsletter

If you have provided us with your email address we promise to:

  • Only send you details regarding your packages, discounts and any improvements / changes made to our packages.
  • Not to pass on your information to any organisation outside of Plumbing & Heating Installations Ltd, unless we are required to do so by law.
  • Allow you to unsubscribe from our newsletter at any time.

When you provide any information you always have the option to opt out if you don’t want to receive newsletters by email. When information is given to us, you are giving us consent to use it for marketing purposes. If you change your mind at any time you can email us using the contact us page or write to us at:-

What do we do with the information we gather?

We require this information to understand your needs and process your requests as efficiently as possible, proving you with a better service. The main areas of usage are:

  • Internal record keeping
  • Improvment of our products and services
  • Our representatives may follow up, either by email, mail or telephone any inspection request, quote request or contact email.
  • We may periodically send you information about new products, special offers or other information we think you may find interesting unless you advise us that you do not want to receive this. (If you request not to receive this informtaion, we may still contact you if nessacary to discuss any aspect of your care package.)

Who do we share your information with?

When you submit information to us you are agreeing that we may use your personal information for the purposes set out in this statement. Whilst we will take all necessary steps to ensure your personal information is protected, we cannot guarantee the security of any personal information you disclose online. When you provide us with information online you accept the inherent security implications of doing this and will not hold us responsible for any breach of security unless we have been negligent.

If we decide to change our privacy policy, we will post these changes on this page.

We will not pass on your information to any organisation outside of Plumbing & Heating Installations Ltd, including third parties unless we are required to do so by law.

If you think we are holding incorrect information about you or you would like a copy of the information we are holding about you, you may request this information by contacting us

How we protect your information?

We are committed to ensuring that your information is secure. We have implemented appropriate physical, technical and organisational procedures to maintain information that is accurate, current and secure.

Contact us

If you have any questions/comments about this Privacy Policy please don’t hesitate to Contact Us.